Frequently Asked Questions
Everything you need to know about shopping with PUSH PUSH Official.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale for hygiene reasons.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or following the specific fit notes in the description.
What payment methods do you accept?
PUSH PUSH Official accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.
How should I care for my garments?
To maintain the quality of your pieces, we recommend washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are located on the internal label of every garment.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.